Uploading Supporting Documentation

Uploading support documentation in Iluminai can help expedite FINTRAC compliance and help reduce delays.



Overview

Uploading supporting documentation is essential for FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) compliance, especially for Corporate/Organization forms, where verification documents are required. While optional for Individual/Person forms, supporting documentation is commonly provided when using the Manual Method (Dual Process ID or Credit File flows) to reduce follow-ups and prevent transaction delays.

Providing identity, address, financial, and business verification documents upfront ensures smoother processing and minimizes back-and-forth with compliance officers. This article outlines what documents can be uploaded and how they contribute to a more efficient compliance process.

Note: It is not recommended to upload a customer's photo ID. Instead, use the faster and more secure Person Present or Person Not Present verification flows whenever possible.


Why uploading supporting documentation is beneficial

Faster Approval Process Providing complete documentation upfront reduces review time and potential rejections, allowing you to complete the transaction and get paid faster
Minimizes Compliance Delays Avoid unnecessary back-and-forth with compliance officers
Ensures Regulatory Compliance Helps your brokerage meet their legal obligations and avoid penalties

Examples of what to upload

Supporting documentation can include any file that helps confirm or clarify client information. Some commonly uploaded documents include:


Category Document Type of FINTRAC Form
Financial and Risk Assessment Documents Financial Statements Corporate/Organization

Bank Records Corporate/Organization

Screenshots of LinkedIn Profiles Corporate/Organization or Individual/Person
Business Verification Documents Articles of Incorporation or Business Registration Certificate Corporate/Organization

Corporate Shareholder Agreements Corporate/Organization

Business License Corporate/Organization
Proof of Address Utility Bill Individual/Person

Bank Statement Individual/Person

Lease Agreement or Mortgage Document Individual/Person

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