Initiating a Person Not Present Identity Verification

Everything you need to know about the remote (Person Not Present) identity verification method.

Overview

The Person Not Present identity verification method allows agents to remotely verify a client's identity by sending them a secure email link. This method is ideal for situations where the client is not physically available to complete the verification in person.

This article explains how to initiate a Person Not Present verification, what information is required, and what the client receives in their email. It also provides details on the default email template and compliance with FINTRAC regulations.

Initiating a Person Not Present

Initiating a Person Not Present verification requires entering your client's First Name, Last Name, and Email. Once you've entered these details, click Send Instructions to email the verification link directly to your client.

Notification sent to client

Hello [Client's Name],

You are receiving this email from [Agent's Name] at [Brokerage's Name].

As part of our commitment to comply with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) regulations, we are required to verify the identity of our clients during real estate transactions. This process is mandated by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) to help detect and deter money laundering and terrorist financing activities within Canada.

To fulfill these obligations, [Brokerage's Name] partners with Iluminai Intelligence Corporation to perform identity verifications.

Click the following link to get started.

[Verification Link]

All information collected will be kept confidential and securely stored in compliance with privacy laws and regulations.

Please disregard this email if you feel that it has been sent you in error.