Enabling Camera Permissions for the Iluminai Mobile App

Allow the Iluminai Mobile App to have access to your phone's camera.

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Enable camera permissions

To be able to perform Identity Verifications successfully using the Iluminai Mobile App, you'll need to enable the app to have access to your phone's camera.

How you enable camera permissions depends on your device type.

For iOS

Follow the relevant steps for your device below:

  1. Open the Settings app
  2. Go to Apps
  3. Find Iluminai
  4. Ensure Camera is switched ON
The Apple Settings app > Apps > Iluminai, highlighting the Camera option switch ON (iOS version 26.3 shown)

For Android

Follow the relevant steps for your device below:

  1. Open the Settings app
  2. Go to Apps
  3. Find Iluminai
  4. Click Permissions
The Samsung Settings app > Apps > Iluminai, highlighting the Permissions option (Android version 12 shown)
  1. Select Camera
The Samsung Settings app > Apps > Iluminai > Permissions, highlighting the Camera option (Android version 12 shown)
  1. Set to Allow only while using the app
The Samsung Settings app > Apps > Iluminai > Permissions > Camera, highlighting the Allow only while using app option (Android version 12 shown)

Note: The screenshots and steps above are for a Samsung Galaxy S10+ (Android version 12) device. The steps may be different to your specific model of phone, in that case you can Google search for:

"How to enable Camera permission for an App for *insert device model*"


Still having issues?

If you still require further assistance, please feel free to reach out to support@ilumin.ai and include details about your phone's device and model - we'll be glad to help you out.

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