Form Management and Workflows

As a Backoffice User, you have the ability to review and approve forms submitted by Agents in your account.



Overview

All forms submitted by Agents in your account must be reviewed and approved by a Backoffice Admin to ensure they meet your organization's standards. This section guides you through the process of reviewing and approving these submissions, ensuring that all data is accurate and compliant with your requirements. By following these steps, you can streamline the approval process and maintain the integrity of your organization's data.


Viewing Forms

  1. Navigate to the Forms screen from the side navigation bar
The Admin Dashboard highlighting the Forms button on the side navigation bar
  1. Click into the Form you want to access
The Forms screen highlighting the Form of interest

Reviewing a Form

The highlighted area in the image below displays the various sections of the form. Each section can be clicked to open the corresponding section in the FINTRAC form.

The Forms > Form Details screen highlighting the various sections of the Form

Approving a Form

  1. Click the Approve button in the top-right of the screen
The Forms > Form Details screen highlighting the Approve button in the top-right
  1. A confirmation dialogue box will appear, click the Submit button to confirm your approval
The dialogue box highlighting the Submit button

Note: If your Account has Auto Approve Submitted Forms enabled, you won't need to manually approve submitted forms. Learn more about Forms and Workflows.

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